Sfz
people
Good callers come from all walks of life. Sfz
avoids those with commercial telemarketing experience or even with experience
in telemarketing for the performing arts who can prove to be set
in their ways. Likely candidates are:
• lucid
Sfz training
Sfz training is focussed on the clients' campaign materials and the four elements that lead to success: the ability to
• Qualify leads
• Handle objections
• Answer questions
• intelligent
• open to learning
• Have a good telephone voice
• Have an affinity with the
arts
•
Close sales effectively
Sfz's callers and
managers are constantly monitored and coached to ensure effectiveness.
